Terms & Conditions (last revised January 2020)
Your contract is with Richard & Barbara Simpson-Birks (SBP). The terms are contained in the following paragraphs. SBP reserves the right to make changes to publicity material and prices at any time prior to your booking. As we have two villas there may or may not be others on the land.
- Booking procedure
Clients should telephone SBP directly to ensure that accommodation is available on the dates required. Any provisional booking will then be held (without obligation) for seven days pending receipt of a completed Booking Form with a deposit as stated.. Reservations will only be considered firm and a contract made when SBP has received the Booking Form and deposit and has sent out the confirmation notice to the client, which will show the balance due.
Your booking is made and accepted in accordance with the accommodation description in publicity material, and on the basis that you have satisfied yourself thereby that the accommodation meets your needs.
It is essential in all cases that you fully and accurately complete the Booking Form, which must be signed by the party leader with whom all further communications will be made.
- Prices and payment terms
3.1 Payment of the balance of the accommodation price (plus security deposit) is due not less than 8 weeks before departure. Bookings made within 8 weeks of departure must be paid for in full at the time of booking. If you fail to make payment in full and on time, SBP reserves the right to treat your holiday as cancelled and apply the cancellation charges set out in Clause 4.3 below.
3.2 Prices and payment shall be in Euros,. Direct credit transfers should be to:-
A/c holder: M. ou Mme H.Birks
Credit Agricole du Midi, Ru Roger Salengro,
34800 Clermont L’Herault France
IBAN::FR76 1350 6100 0065 2644 6000 087
3.3 The price at which the accommodation may be booked will be governed by the latest price list or special offer issued by SBP. No price increase will be made once a booking confirmation has been issued.
- Changes and cancellations
4.1 By you
If you wish to make any change to your booking SBP will endeavour to assist you, but cannot guarantee to be able to. Agreeing to any changes is at SBP’s discretion. Details of any changes requested must be confirmed in writing and signed by party leader. A minimum fee of 50 Euros per booking will be charged if a change is accepted more than 42 days before departure and 100 Euros if within 42 days in addition to any costs such as long distance telephone calls, faxes etc incurred by SBP. If SBP is unable to accept your amendment you will remain liable for the full cost of the rental unless you choose to cancel in accordance with clause 4.3 below.
4.2 Changes by SBP
Whilst SBP will do its best to ensure your rental takes place as planned, we do reserve the right to make changes after confirmation of booking. In the unlikely event it is necessary to make a significant change after booking, you may:
Accept the change;
Cancel and receive a full refund.
4.3 Cancellation by you
You may at any time cancel your booking by notice in writing to SBP signed by the party leader. If you cancel you will remain liable for the full cost of the rental and forfeit any deposit.
If SBP are able to re-rent the accommodation by selling it to another client you will be credited with any sum SBP receives by re-booking, but the initial deposit paid to SBP plus an administrative charge of 50 Euros will not be refundable in any circumstances.
4.4 Cancellation by SBP
Very occasionally SBP may have no alternative other than to cancel your booking. If this regrettably does happen SBP will fully refund the cost of your rental and the deposit paid.
4.5 Force majeure
SBP regrets that it cannot pay any compensation for cancellation or changes where performance of the Contract or any changes to it are caused or affected by force majeure including war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disasters, fire or adverse weather conditions or other similar events beyond SBP’s control.
4.6 Important Advice
As changes to, or cancellation of your rental may cause you financial loss we strongly recommend you take out appropriate insurance cover.
- Accommodation/ Security Deposit
5.1 The accommodation provided is for the sole use of the persons named on the booking form by the client and nobody else.
5.2 SBP reserves the right at its absolute discretion to terminate the rental without compensation of any client or persons whose behaviour is such as to or is likely in the opinion of SBP to cause distress annoyance or damage to the accommodation or any person. In this event no refund for any unused portion of the rental or any other costs or expenses will be made. Please respect the customs and practices of the property and locality in which you are staying.
5.3 The client must pay for all damages and breakages before vacating the accommodation by agreement with the owner, howsoever caused. A security deposit of 500 Euros will be required at the same time as the rental balance is paid. The deposit will be refunded in full within 48 hours of the completion of the rental except when damage has been caused, in which case the deposit minus the deduction for damage will be refunded
- Other services
You may ask SBP to assist you in making other arrangements with third parties for you during your rental. If we do assist, it is on a discretionary basis and any such arrangements or services provided by a third party do not form part of your rental contract with SBP.
Limitation of Liability
All baggage and personal possessions including motor vehicles remain at all times and in all circumstances the owner’s risk except where any loss or damage is proved to be as a result of SBP’s negligence. Further, SBP accepts no responsibility for personal injury or death unless proven to be as a result of negligence.
If during the course of the rental the client has any reason for complaint or dissatisfaction the party leader should inform SBP immediately so that remedial action may be taken.
- Swimming Pools
The property has two pools each with an alarm. Please ensure that they are switched on every time after using the pool as the pool areas are not fenced. As we do not have life guards, please make sure that your children are supervised at all times. We cannot be held liable for accidents or deaths that occur during your stay.